Received a call from Erin two weeks ago informing me of some incentives and an opportunity to upgrade to a brand new 2019 CRV. It is now in my driveway... It was such a stress free experience... Erin took me for a test drive, explained all the details and set things in motion. He then turned me over to Sean to discuss financial details and that was it... Both gentlemen are a pleasure to deal with. I also want to mention that everyone who sits at the front reception desk has always been friendly and cheerful and always ready to direct me to where I need to go. Thanks to all!

Ask for “ALEC” when you walk into Henley Honda. I'm thrilled he was the sales associate the reception guided us to - from the moment we said hello to the minute we signed the contract, Alec was honest, open and very knowledgeable. At no point in time did we feel pressured or uneasy about the process or decision we made. We are loving our new Honda and am glad it all worked very well with a great group of team at the Henley Honda.

This review is long overdue. It will be long but worth the read! I understand that everyone has their own opinion and experiences and I feel I need to share mine. I drive 140km a day, need a reliable, safe but yet enjoyable ride. I grew up with a GM family as most of us did in St. Catharines but I did my homework and decided to purchased my first Honda in 2012..sensational Accord Coupe, fully loaded with almost every extra option I could get, so you can imagine how money I decided to put into this purchase. I swore to myself, with this large purchase, I would make sure to do every oil change and service as my car told me to and that I did. I made sure Henley Honda was the ones that ever worked on my ‘baby’. Service after service, as self promised, on time, every time. With that many visits to one place you begin to develop a relationship with these great people. It’s a wonderful feeling when you walk into a place and they know you by name even after months have passed and they have seen hundreds of other customers. With that being said, even though both them and I were doing everything right with my car, things don’t always go your way. Let’s face it people…it’s a car…mechanical…anything can go wrong and it is NO reflection on Henley Honda when it does go wrong. It’s been 7 years since my purchase and have had my fair share of car trouble. I’m not going to go into all the details or list the problems, that’s not why I’m posting this review. I want to share, even though unexpected issues happened, I was taken care of every time. Why? Because Henley Honda is the only one that touches my car. They were easily able to review every service record. That’s a big part of this picture. How can you expect any dealership to have your back if you bring your care somewhere else to be worked on, only to return to the purchase dealership when things go awry. Even though I have been armed and ready, I have never had to fight, argue, get made or even slightly raise my voice with anyone at Henley Honda. They have made every inconvenience I have encountered manageable when I was in the warranty period and well past it. They have stepped up enormously. At one point, working directly with Honda Canada to rectify an issue…who I must add where amazing as well. If you’re purchasing a Honda, then you have done your own homework and your half way there. The next step is to purchase your vehicle directly at Henley Honda and then cross the finish line by servicing your vehicle ONLY with the best service team I have ever had the pleasure of dealing with..certified Honda technicians directly at Henley. They have the most preeminent Service Manager in the area and in my opinion is unbeatable. SHAMIL AND HIS SERVICE TEAM have made me not a customer but rather a member of their family. I’m already over 260,000 km in only 7 years and still going strong. I waited this long to post a review because I wanted to be fair. I wanted to see how Henley would hold up during my warranty, after I long passed my extended warranty and after my financing was finished and I out right own my car. The service team have been impeccable and have never let me down. It is because of them alone that I trust my car. Thank you Shamil, Tommy and Jonathan (amongst others) for always taking pride in what you do and the service you offer. TOP NOTCH BABY! Sincerely, Lisa M.

We are so happy to choose Henley Honda. All stuff are kind and helpful. Our sales Brayden made us feel very comfortable, answering all questions we had, help us set up everything.

Amazing customer service and super friendly staff, Joe sold us our CRV and he was very thorough at pick up - he went through all the buttons, bells and whistles the car included, set our phone up for us and even our favourite radio station presets. We are very happy with our purchase from Henley Honda, thank you !!

From the moment I let the staff know what I was looking for to the moment I drove off the lot, it was a fantastic experience. Nolan, from sales, was very knowledgable and really served me well. And Sean, in finance, worked with me to find a solution that I was comfortable with.

I was dealing with Brayden as the sales rep and Dan the sales manager on a brand new Civic Hatchback. Brayden and Dan were great the whole time, and were able to offer an extremely reasonable value for my trade in as my car was not worth too much given the age (2006) and mileage. Ultimately I did not end up purchasing a Honda, as I found something that fit my needs better. However, I had a great experience with Brayden and Dan who were very professional and knowledgeable throughout. I would definitely recommend them

Brayden was amazing at making us feel comfortable with our purchase of the HRV Touring. He was accommodating, reliable and thorough. Would recommend him and Henley Honda for your next car purchase!

I worked with Joseph Scavo, Sales Advisor, recently when looking for a new vehicle. We took out the new Civic and it was a great test drive - actually one of the best I have ever been on. Joe, really gets in depth about the cars and is a very upright salesperson! Highly recommend this dealership and Joesph!

I received a referral to come and check out Henley Honda. I was not disappointed! Erin took care of me, and no question was left unanswered. He was kind, authentic and really knows his Product. I ended up with a white CRV Touring and am a very happy customer. All of the staff were welcoming and the climate in the dealership is warm and friendly...yet efficient. Thanks Erin Sammy, you have made my car purchase easy and fun!